SALARY: *$56,630.00-$74,054.00 annual/ $27.13-$35.47 hourly *new hires to state service start at the minimum of the range

Headquartered in Wallingford, Connecticut Lottery Corp (CLC), is a quasi-public agency of the State of Connecticut, driven by a mission to provide responsible gaming entertainment while returning revenue to the State to support vital public programs and services. With nearly 140 dedicated employees and more than 2,800 retail partners statewide, we generate over $1.7 billion in annual sales and proudly contributed $387 million to the state's General Fund last year.

Our Customer Service Department is currently recruiting for a Processing Technician to provide support in our Retailer Services Division. Part of the responsibilities includes providing support to the Claims Department. This includes working directly with customers processing their claims, answering customer inquiries or completing back-office tasks.

Example of Duties

• Performs duties related to CLC’s Retailer Services processing functions
• Examines incoming materials for accuracy, completeness and conformance to state statutes and regulations; makes corrections and/or additions as needed
• Initiates and maintains communications with a wide variety of internal and external resources to verify information and complete transactions including other state employees, offices and outside officials such as attorneys or bank representatives
• Interprets and applies state statutes and regulations relating to processing license applications and other retailer-related services
• Responds to internal and external inquiries for information and assistance
• Sets up and maintains office procedures, filing and indexing systems and forms for office use and to meet recurring needs
• Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly
• Maintains records and logs
• Prepares status or statistical reports related to processing function
• Assists in maintaining general files in support of processing function
• Initiates correspondence in carrying out duties
• Types correspondence, forms, file documentation, etc. in support of processing function
• May lead lower-level clerical employees assisting in carrying out processing responsibilities
• Performs related duties as required

Knowledge, Skills and Abilities

• Knowledge of office systems and procedures
• Interpersonal skills
• Oral and written communication skills
• Ability to:
  • compose effective correspondence and forms
  • read, comprehend and apply laws, regulations, and procedural guidelines
  • organize and coordinate workflow
  • articulate ideas and information effectively
  • perform research assignments
  • devise and maintain record keeping and filing systems
  • examine documents for accuracy and completeness
  • operate office equipment including computers, tablets, and other electronic equipment
  • operate office suite software

Minimum Qualifications

To be considered you must have three (3) years of clerical work experience with one (1) if those years including a full range of clerical duties at the level of an Office Assistant. Bilingual skills are a plus but not required.

College training may be substituted for the general experience based on fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of two (2) years.

At CLC, you will be immersed in an exceptional work environment, surrounded by colleagues who are committed to helping each other grow. Interested candidates must apply via our career page at www.ctlottery.org by July 22, 2026, close of business to be considered.

An offer of employment is subject to State licensing requirements, re-employment and SEBAC rules and other applicable policies.

The Connecticut Lottery Corporation (CLC) is an Affirmative Action/Equal Opportunity Employer that does not tolerate unlawful discrimination or harassment. The CLC follows all applicable federal, state, and local laws regarding non-discriminatory hiring and employment practices.